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Home ┬╗ What’s New ┬╗ Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Galleria Eyecare for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Soltys can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Galleria Eyecare at Bee Cave continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

Dear Valued Patients,

We are very excited to announce that based on the guidelines of the CDC and the American Optometric Association, our practice will begin seeing patients this coming Wednesday, May 06, 2020.
Our new hours of operation for the very near future will be Wednesday's, Friday's and Saturday's from 11:00 am - 6:30 pm. Patients will be seen on an appointment-only basis for the time being.
After going through challenging weeks, we appreciate your patience and understanding more than ever!
Our team is going beyond the expectations of healthcare facilities to ensure everyone's safety. To achieve the highest level of protection, we are implementing new safety protocols, including regular UV-C sanitization between patients, social distancing, etc. Most notably:

As always, feel free to contact our office with any questions or to schedule an appointment. We look forward to seeing you soon!

Sincerely,
Galleria Eyecare

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Our practice is now open!!! The health and safety of our patients and staff continues to be a priority. Again, thank you for choosing Galleria Eyecare, and we wish you and your family the best in health. Click here to read more.

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